NEXT-TELL aims at supporting school leaders to efficiently integrate ICT into their schools’ instruction. Therefore, NEXT-TELL is developing a method for strategic planning (SPICE – Strategic Planning of ICT in Education) which is based on the Balanced Scorecard (BSC) method by Robert S. Kaplan and David P. Norton.
The BSC method proved to be a successful method in the field of economic systems. It specifies how procedures should be measured, documented and controlled in order to achieve organisational aims. The NEXT-TELL SPICE method aims at simplifying the complex administration of index numbers through a visual planning programme (SPICE tool). The BSC method features not only an approach to develop a strategy but also offers support on the way to more open structures.
Open structures are an alternative to rigour hierarchies. Rigour hierarchies are labelled by orders, demands and obedience, execution-control and reporting whereas open structures are characterized by proactiveness, agreements, service and self-monitoring. Open structures tend to make decisions transparent and comprehendible. However, it needs to be kept in mind that all stakeholders are informed about aims and procedures and are actively going along with the strategy and that also stakeholders’ individual goals are respected and considered. Thus, there is a balanced inclusion of all stakeholders. Working with measurable goals and communication about the goal state are important steps.
The background of the Balanced Scorecard is examining organisational visions from different angles and perspectives. Thereby, it needs to be considered that every organisation has to clarify which perspective and differentiation is central and convenient to them.
The following figure is oriented on the four classical perspectives from Kaplan and Norton. These are
- core business,
- resourcemanagement, and
A report sheet is developed for each perspective. Each comprises the categories
- parameters, and
These categories need to be specified for their implementation. By defining measurements it is possible to gather data during the implementation and to make evidence-based decisions.
The purpose of the BSC method is the implementation of strategic aims into action. NEXT-TELL is developing a planning programme and also builds on existing software to support the aforementioned planning steps as well as their formative evaluation.
The figure of the “Circle of strategic school development” visualizes the main steps of the strategic approach.
Within NEXT-TELL, we would like to integrate ICT in the everyday school life in order to facilitate a formative evaluation of the strategic school development. School projects could focus on further education procedures to enhance teaching with ICT and/or to inquire the instruction with ICT accordingly.